{"id":1940,"date":"2025-10-26T11:08:04","date_gmt":"2025-10-26T11:08:04","guid":{"rendered":"https:\/\/webkilat.my\/Templates\/Incense\/?page_id=1940"},"modified":"2025-11-08T06:51:29","modified_gmt":"2025-11-08T06:51:29","slug":"terms-policies","status":"publish","type":"page","link":"https:\/\/webkilat.my\/Templates\/Incense\/terms-policies\/","title":{"rendered":"Terms &amp; Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1940\" class=\"elementor elementor-1940\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dbc3fe e-con-full e-flex e-con e-parent\" data-id=\"8dbc3fe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a41dbb elementor-widget elementor-widget-html\" data-id=\"2a41dbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"width: 100%; overflow: hidden; background-color: #000; padding: 10px 0;\">\r\n  <div style=\"\r\n    display: inline-block;\r\n    white-space: nowrap;\r\n    padding-left: 100%;\r\n    animation: scroll-left 25s linear infinite;\r\n    color: white;\r\n    font-weight: 300px;\r\n    text-transform: uppercase;\r\n    font-size: 14px;\r\n    font-family: Helvetica, Arial, sans-serif;\r\n  \">\r\n    FREE SHIPPING WORLDWIDE FOR ORDERS OVER 200 IN VALUE &nbsp; | &nbsp; FREE SHIPPING WORLDWIDE FOR ORDERS OVER 200 IN VALUE &nbsp; | &nbsp;FREE SHIPPING WORLDWIDE FOR ORDERS OVER 200 IN VALUE &nbsp; | &nbsp;FREE SHIPPING WORLDWIDE FOR ORDERS OVER 200 IN VALUE \r\n  <\/div>\r\n<\/div>\r\n\r\n<style>\r\n@keyframes scroll-left {\r\n  0% {\r\n    transform: translateX(0%);\r\n  }\r\n  100% {\r\n    transform: translateX(-100%);\r\n  }\r\n}\r\n<\/style>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-280e190 e-flex e-con-boxed e-con e-parent\" data-id=\"280e190\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_slide_duration&quot;:2000,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:431,&quot;url&quot;:&quot;https:\\\/\\\/webkilat.my\\\/Templates\\\/Incense\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/34544.webp&quot;}],&quot;background_slideshow_slide_transition&quot;:&quot;slide_left&quot;,&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5105f2d elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5105f2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions, Shipping Policy, Returns &amp; Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a97eb9 elementor-widget elementor-widget-spacer\" data-id=\"4a97eb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85055ce e-flex e-con-boxed e-con e-parent\" data-id=\"85055ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d14494 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"7d14494\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GENERAL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-806fc8f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"806fc8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBy registering or shopping on our website, you agree to provide accurate, current, and\ncomplete information\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4130f69 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4130f69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYou may update your details online or by contacting us via customers@webkilat.my.\nFor your security, please keep your account password confidential and unique.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5093f26 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5093f26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf you suspect any unauthorized access, inform us immediately at +6014-2334359 or\ncustomers@webkilat.my.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70c8042 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"70c8042\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTo place an order, you must be at least 18 years old and hold a valid debit or credit card\naccepted by us.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c7b2bb elementor-widget elementor-widget-spacer\" data-id=\"6c7b2bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4cb95a elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"d4cb95a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ORDERS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5efc500 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5efc500\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAll orders are subject to acceptance and product availability.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-090016d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"090016d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tItems in your cart are not reserved until payment is completed.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea84262 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ea84262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe reserve the right to cancel or refuse any order if payment authorization fails, product is\nunavailable, or for other reasonable causes.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58276bc elementor-widget elementor-widget-spacer\" data-id=\"58276bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ef6ca7 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"3ef6ca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PAYMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50b5aa9 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"50b5aa9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe accept Visa, MasterCard, debit\/credit cards, FPX, and other online payment methods for\nboth Malaysian and international customers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-246dcb8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"246dcb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe take reasonable precautions to protect your payment information.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cc4877 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0cc4877\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tExcept in cases of negligence, we are not responsible for any loss due to unauthorized access\nduring online transactions.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9655f7 elementor-widget elementor-widget-spacer\" data-id=\"a9655f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4560614 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"4560614\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">VOUCHERS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9daccad elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9daccad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAll vouchers or discount codes are non-transferable, non-refundable, and cannot be combined\nwith other promotions.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-072f32a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"072f32a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThey must be redeemed before their stated expiry date.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-561c1ce elementor-widget elementor-widget-spacer\" data-id=\"561c1ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc839b elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"6dc839b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PRE-ORDER TERMS &amp; CONDITIONS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dff9c4f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"dff9c4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFull payment is required at the time of order.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28afce2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"28afce2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPre-order items will be shipped within 8\u201315 working days after payment confirmation.\nOrders are processed sequentially.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89945dc elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"89945dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCancellations or exchanges are not allowed unless the item received is defective.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b38a3bd elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b38a3bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf your order includes both ready-stock and pre-order items, the parcel will be shipped together\nonce all items are ready.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17b508c elementor-widget elementor-widget-spacer\" data-id=\"17b508c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d21bf0e elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"d21bf0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SHIPPING POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d6aec2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0d6aec2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAll orders are shipped via DHL Express for both local and international deliveries.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4f9013 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d4f9013\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDelivery Time:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cd2154 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2cd2154\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"> Ready-stock orders: 3\u20137 working days within Malaysia.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pre-orders: 8\u201315 working days after payment confirmation.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">International orders: 2\u20134 weeks depending on destination and customs.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-319e7ca elementor-widget elementor-widget-spacer\" data-id=\"319e7ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bafe553 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"bafe553\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNormal Shipping:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83efbaa elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"83efbaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOrders placed after 12 PM will be processed the next business day (excluding\nweekends\/public holidays).\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84fb1a5 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"84fb1a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTracking details will be sent via email once the order is shipped.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccc063d elementor-widget elementor-widget-spacer\" data-id=\"ccc063d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43cfd20 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"43cfd20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tInternational Shipping:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c87146c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c87146c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCustoms duties, taxes, and related fees are the customer\u2019s responsibility.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca9592c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ca9592c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe are not liable for customs delays or additional charges.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edec75b elementor-widget elementor-widget-spacer\" data-id=\"edec75b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b689834 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b689834\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOnce a parcel is handed to DHL Express, it becomes the courier\u2019s responsibility.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bbe87c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8bbe87c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tUnclaimed parcels are non-refundable and reshipping costs are borne by the customer.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d54e34 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6d54e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPlease record a clear unboxing video; claims without video proof will not be accepted.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-697bf81 elementor-widget elementor-widget-spacer\" data-id=\"697bf81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a244f64 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"a244f64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RETURN &amp; EXCHANGE POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc259d7 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cc259d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tReturns are accepted within 7 days of receiving the item.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df6fa73 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"df6fa73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tReturned items must be unused, unwashed, and in original packaging with tags intact.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b5e085 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7b5e085\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNon-returnable items include sale items, opened incense or fragrances, and items damaged\nby mishandling.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0027aec elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0027aec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tContact +6014-2334359 or customers@webkilat.my before returning any item\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c0f57c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5c0f57c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tRefunds are processed after inspection. A 100% refund will be issued if in perfect condition.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cdf92c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6cdf92c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFaulty or wrongly delivered items are eligible for replacement or full refund.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b38a5c5 elementor-widget elementor-widget-spacer\" data-id=\"b38a5c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48c3fc3 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"48c3fc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a17cb5 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5a17cb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe collect personal information (name, address, phone, email, purchase history) to process\nand deliver orders,\nprovide updates, share promotions, and improve service quality.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d05b6d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7d05b6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tInformation may be shared with DHL Express for delivery purposes.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-750dacc elementor-widget elementor-widget-spacer\" data-id=\"750dacc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a1705f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8a1705f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBy registering, you agree to receive marketing emails or messages, which you may\nunsubscribe from anytime.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5f838c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e5f838c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAll financial data is kept strictly confidential and never shared without consent.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aff2ac elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3aff2ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe apply strong security measures to protect your data, but cannot guarantee complete safety\nof internet transmissions.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9a6f09 elementor-widget elementor-widget-spacer\" data-id=\"d9a6f09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b94b24 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"0b94b24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONTACT US<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8927379 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8927379\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPrem Premium Incense by Shanjana (M) Sdn Bhd\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed8ae76 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ed8ae76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEmail: customers@webkilat.my\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfeceea elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cfeceea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWhatsApp: +6014-2334359\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8682e9a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8682e9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWebsite: www.prem.com.my\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FREE SHIPPING WORLDWIDE FOR ORDERS OVER 200 IN VALUE &nbsp; | &nbsp; FREE SHIPPING WORLDWIDE FOR ORDERS OVER 200 IN VALUE &nbsp; | &nbsp;FREE SHIPPING WORLDWIDE FOR ORDERS OVER 200 IN VALUE &nbsp; | &nbsp;FREE SHIPPING WORLDWIDE FOR ORDERS OVER 200 IN VALUE Terms &amp; Conditions, Shipping Policy, Returns &amp; Privacy Policy GENERAL By registering&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","_joinchat":[],"footnotes":""},"class_list":["post-1940","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/webkilat.my\/Templates\/Incense\/wp-json\/wp\/v2\/pages\/1940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webkilat.my\/Templates\/Incense\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/webkilat.my\/Templates\/Incense\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/webkilat.my\/Templates\/Incense\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/webkilat.my\/Templates\/Incense\/wp-json\/wp\/v2\/comments?post=1940"}],"version-history":[{"count":85,"href":"https:\/\/webkilat.my\/Templates\/Incense\/wp-json\/wp\/v2\/pages\/1940\/revisions"}],"predecessor-version":[{"id":2388,"href":"https:\/\/webkilat.my\/Templates\/Incense\/wp-json\/wp\/v2\/pages\/1940\/revisions\/2388"}],"wp:attachment":[{"href":"https:\/\/webkilat.my\/Templates\/Incense\/wp-json\/wp\/v2\/media?parent=1940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}